Kent Together

Get support

If you are vulnerable and need urgent support that cannot be met through existing support networks, get in touch. You can find answers to common questions about Kent Together on our your questions answered page.

We can help with:

  • making sure you have enough food and supplies
  • walking your dog
  • picking up prescriptions
  • putting out the bins
  • taking in parcels
  • making sure you have someone to talk to (by phone, Skype or Facetime)
  • checking if any planned appointments have been cancelled before you travel
  • helping to make sure you have simple recipes to hand
  • preparing meals for the freezer.

Apply for support from Kent Together

If you're unable to use our online form, call our helpline on 03000 41 92 92 (text relay 18001 03000 41 92 92). Deaf British Sign Language users can text our Sensory Services team on 07920 154 315 for help making a request.

An explanation of the Kent Together service in British Sign Language.

Raise awareness of the helpline in your local community by displaying a Kent Together poster (PDF, 1.6 MB).

Advice for shielders

The government's shielding guidance comes to an end on 31 July and this could bring big changes to daily life for the many people in Kent told to stay indoors to protect themselves from the virus.

Find out more about the changes and what to if you are worried about how they may affect you.

Financial support and advice

The coronavirus outbreak has affected different people in different ways. If you have seen a reduction in your household income and are experiencing financial difficulties there is support available for you:

  • the Kent Support and Assistance Service may be able to help with food or utility vouchers
  • you can get advice about how to manage your money and what support is available from your account providers on the Money Advice Service website
  • you can read our wellbeing advice about how to feel more prepared and feel less concerned about what is happening
  • many of Kent’s Citizen’s Advice branches are now offering advice on employment or financial matters over the phone and online. Find your local branch on the Citizen’s Advice website.

How we're helping

Kent Together helpline has helped 4,503 people get the support they need.

53,419 calls made to check vulnerable children remain safe.

116 customised activity packs provided to adults with a learning disability to help support them and their wellbeing.

2,995 vulnerable people (non-shielded) supported by Community Wardens (food, prescriptions, advice, welfare support).

47,000 hours of social care provided in people's homes across Kent each week.

70 community day care service users having online sessions with our staff around arts, technology and gardening.