Kara service

In partnership with RETHINK Partners and Alcove, we are introducing the Kara service as part of a response to the coronavirus pandemic.

The service provides vulnerable people with virtual care and support via video carephones. Those with little or no technical ability, are able to connect with loved ones and caregivers.

With the support of family members, we have delivered and remotely set up over 1,000 of the 2,000 Alcove carephones we have, to those who needed them most.

Many users have already told us that the videophones are having a positive impact on their life. With users being able to connect with long lost friends who they haven't seen in years.

Anyone can use the app to make calls, issue reminders and check in on our user's general health and wellbeing.

Other case studies

Request a Kara device

If you feel that a carephone would help a relative or a friend, who doesn't use any other video communication technology and is at risk of social isolation complete our online registration form.

Request a Kara device

For more information email karaservice@kent.gov.uk.

You can read our privacy policy or our easy read privacy notice (PDF, 627.8 KB) to learn how we will use your data.