Early Help (support for families)

We provide services for families to help them to do well, stay safe and resolve problems at the earliest possible opportunity, before they become more serious. You can access these services locally at a time and place that suits you.

Read our Early Help leaflet for families (PDF, 906.9 KB)

Feedback is very important to us and we are happy to hear about your experiences to help improve our services. To give your feedback please use our online form.

We provide a range of services to meet the educational, social and emotional needs of children, young people and families in Kent.

For example, we can offer support if:

  • you are worried about your child's behaviour
  • you are struggling to cope
  • you are worried about your family finances
  • your child is struggling to cope with bereavement
  • your child is being bullied
  • your child refuses to go to school or college
  • you or your child want to develop new friends and have new experiences
  • you are having difficulties with family relationships

To find out more about what support is available, you can contact:

Your child's school can help if there is an issue with your child's school attendance and can arrange for support from us if it is needed.

You can also find out more about:

Information about our family support services is also available in alternative formats and can be explained in a range of languages. Call 03000 41 41 41 for details.

We'll work with you to:

  • identify what you would like to achieve
  • decide what type of support would suit you best
  • agree the next steps
  • agree when you have achieved what you wanted and our support is no longer needed.

The conversations you have with us will, with your agreement, be recorded and held electronically to assist us in providing you with the most effective support. You will be given copies of the information to review and keep.