Bus passes for a disabled person and companion

Free off-peak travel on local bus services for you and a companion, between 9.30am and 11.00pm, Monday to Friday and all day at weekends and public holidays.

Find out more about how you can use your pass.

Eligibility

You can get a disabled person and companion bus pass if you:

Your companion

We recommend you choose a suitable adult to be your companion. Young carers can be your companion if they're registered as young carers. It doesn't have to be the same person every time you travel and your companion does not need to be named on your application form.

You can use your pass with or without a companion, but your companion can only use it in Kent or Medway and only if they are travelling with you. Your companion cannot use a pass if they are not travelling without you. If they try to use the pass when they are not travelling with you, it will be confiscated and may be withheld.

Apply

You can apply for a disabled person and companion bus pass over the phone or by post.

If you live in Medway, you'll need to apply for a bus pass on the Medway Council website.

By phone

Call 03000 41 83 83, Monday to Friday, 9am to 5pm.

You'll give us your details over the phone but will need to send copies of your supporting documents by post.

By post

Download a disabled person and companion bus pass application form (PDF, 98.9 KB).

Send to: ENCTS, Kent County Hall, Contact Point, Invicta House, Maidstone, Kent, ME14 1XX.

Supporting documents

Please send copies rather than original documents as we are unable to return them to you.

As part of the application process you'll need to send:

1. A photo of yourself

You'll need to provide a passport style photograph from the past year with your name and postcode on the back.

2. A copy of proof of address

Choose 1 of the following, a copy of:

  • your driving licence
  • a utility bill from within the last year
  • a bank or credit card statement from within the last year
  • a Council Tax bill from within the last year.

3. A copy of proof of eligibility

All documents should either be recent (within the last 12 months) and/or should state either the expected duration of your condition, or that there is no expected improvement.

Choose 1 of the following, if you:

Please provide either:

  • a photocopy of your Blue Badge (disabled parking badge)
  • a Kent Association for the Blind registration card, showing that you are registered as blind or partially sighted
  • or a letter from an eye specialist confirming that you are blind or partially sighted.

Please provide either:

  • a Social Services registration letter and orange registration card
  • or an audiological report from an aural specialist indicating hearing loss has reached 70 - 95 dBHL.

Please provide either:

  • evidence from the last 12 months that you receive Personal Independence Payment (PIP) with a score of at least 8 points on the 'communicating verbally' activities, for example PIP award letter
  • or a letter from a doctor confirming that you are unable to make clear, basic oral requests, for example to ask for a particular destination or fare.

Please provide either:

  • a photocopy of your Blue Badge (disabled parking badge)
  • recent evidence that you receive Personal Independence Payment (PIP) with a score of at least 8 points on the 'moving around' activities
  • recent evidence that you are in receipt of War Pensioners Mobility Supplement
  • or a letter from a doctor confirming that you have a disability or have suffered an injury which has a substantial and long-term effect on your ability to walk.

Please provide either:

  • a photocopy of your Blue Badge (disabled parking badge)
  • or a letter from a doctor confirming that you are unable to use your arms to carry out day-to-day tasks such as paying coins into a fare machine.

Please provide either:

  • a Social Services registration letter and orange registration card
  • a letter from a doctor confirming that you have difficulty in learning new skills or may be unable to cope independently. The disabilities must have started before adulthood and have a lasting effect on development
  • or for children above fare paying age - a letter from the head teacher at their school confirming eligibility as defined.

Please provide either:

  • letter from the DVLA indicating refusal or withdrawal of your licence for a minimum of 12 months
  • a letter from a doctor confirming that you are unfit to drive, detailing the reason and the length of time for which you will be unfit to drive
  • or this category covers disabilities which are likely to cause the driving of vehicles by them as source of danger to the public. For example, dementia, cardiac disorders, severe mental disorders and long term epilepsy.

4. A copy of proof you can't travel alone

Choose 1 of the following, which must be no more than 12 months old:

  • your most recent Disability Living Allowance (DLA) uprated letter with higher rate mobility component or care component with a period of entitlement of at least 12 months
  • evidence you receive attendance allowance at the higher rate
  • evidence you receive Personal Independence Payment (PIP) with a score of at least 8 points on the 'moving around' and/or 'communicating verbally' activities
  • evidence you receive DLA or PIP at the enhanced rate
  • evidence you are registered blind or partially sighted
  • a letter from a doctor confirming you are unable to travel alone and the reason for this.