Rural transport initiatives
We are exploring innovative and sustainable ways of providing transport to rural communities in Kent.
With funding for local councils ever-decreasing, we want to maintain and improve accessibility for those without an alternative means of travel in rural areas.
We are running 4 pilot schemes that consist of 6 new or amended routes:
We have secured funding for supported bus services which will allow us to continue these pilots into 2021.
We want the pilots to be successful and encourage people to use these services, or risk losing them.
Giving feedback about bus services
During the consultation, many people told us that they didn’t know who to give feedback to about bus services.
To make this clearer, we have launched a bus feedback form. It includes information about how to make a formal complaint or compliment about bus services provided by your local bus operators (who run bus services) and give us feedback about the public transport support we provide, such as issuing bus passes and home to school transport.
You can also use the form to let us know about your experience of using buses and the quality of service provided. We will use this information in our conversations with bus operators, to spot potential problem areas and opportunities to improve the quality of the bus services they provide.