Working together with parents, children and young people

We have pledged to work in partnership with parents/carers to improve, review and design services and engage with children and young people in decisions about them.

We have been doing this in a range of different ways over the past year – from one-to-one interviews, co-production sessions to shape aspects of SEND services through to countywide surveys to understand families’ experiences of accessing and using SEND services.

October 2020 update

Below are some of the ways that parents and carers are helping us to make a difference.

  • We have co-produced our Vision Statement with parents, children and young people.
    • Children and young people with SEND in Kent feel happy, safe, supported and as healthy as possible while they learn and grow.
    • Families can reach the right people at the right time to support their children.
    • Services will work with families to improve outcomes and achievements for children and young people with SEND.
  • Following a ‘Shaping co-production in Kent’ event in February this year led by Genuine Partnerships, and attended by parents, young people and staff from KCC and local NHS we co-produced a definition of what co-production looks like in Kent:
    • “Everyone, including young people, coming together from the start to work collaboratively as equal partners communicating and listening in a respectful manner to achieve the best possible outcome for everybody.”
  • We are now working with Kent PACT to develop a co-production charter which we will publish later this year.

While we have started to put the building blocks in place to move towards a culture of openness and transparency with parents, we still have some way to go. The parents and young people that we have met with over the past year have shown a great willingness to talk to us and share their experiences, ideas and thoughts that are helping us make a difference for children and young people with SEND.

We have pledged to work in partnership with parents/carers to improve, review and design services and engage with children and young people in decisions about them.

Previous updates

Read our February 2020 update about the ways we've been working with parents, children and young people to improve the SEND service.

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