-
Tell us about a scam or a problem with a trader or product.
-
Alerts about scams, doorstep criminals and doorstep sellers in Kent.
-
We work in partnership with Citizens Advice consumer service. For advice or to report a problem, call the helpline 03454 04 05 06.
-
Advice to help you think before you buy and ensure you are aware of your rights.
-
You do not have to accept work from an uninvited caller - say no to doorstep criminals.
-
Advice on avoiding common scams and what to do if you think you have received one.
-
Our Alternative Dispute Resolution service helps consumers and businesses resolve disputes and is a quicker and cheaper alternative to court.
-
Advice about buying a second hand car and how to report a problem with a car you've bought.
-
E-crime is criminal activity carried out using computers or the internet. Find out how you can stay safe online.
-
Kent County Council Trading Standards Approved trader scheme is run in partnership with Checkatrade.
-
A list of unsafe and recalled goods from the Trading Standards Institute.
-
Advice from the European Consumer Centre for Services when buying in the EU.
-
Find out what the law says about buying alcohol, and report underage sales and alcohol related problems.
-
Find out about illegal tobacco and report someone who is supplying or smuggling illegal tobacco.