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Tell us about a scam or a problem with a trader or product.
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Alerts about scams, doorstep criminals and doorstep sellers in Kent.
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We work in partnership with Citizens Advice consumer service. For advice or to report a problem, call 03454 04 05 06.
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Advice to help you think before you buy and ensure you are aware of your rights.
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You do not have to accept work from an uninvited caller - say no to doorstep criminals.
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Advice on avoiding scams and what to do if you think you have received one.
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Our Alternative Dispute Resolution service helps consumers and businesses resolve disputes and is a quicker and cheaper alternative to court.
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Advice about buying a second hand car and how to report a problem with a car you've bought.
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E-crime is criminal activity carried out using computers or the internet. Find out how you can stay safe online.
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Kent County Council Trading Standards Approved trader scheme is run in partnership with Checkatrade.
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A list of unsafe and recalled goods from the Trading Standards Institute.
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Advice from the European Consumer Centre for Services when buying in the EU.
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Find out what the law says about buying alcohol, and report underage sales and alcohol related problems.
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Find out about illegal tobacco and report someone who is supplying or smuggling illegal tobacco.
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Learn how to spot the signs of financial fraud and how to protect you and your loved ones from falling victim to scams.