Local account - what we've done

In the final months of 2019/20 and during the first part of 2020/21, we were finding new ways of working during the coronavirus pandemic. We carefully monitored any changes in the experiences of people accessing community, residential and nursing services and worked hard to maintain the support given to the people who needed it most.

In the first quarter of 2020, 1,200 people received enablement services and 61% no longer needed support after the service.

2.28% of people arrange their own support with a direct payment, consistent with national figures.

Over 800 people, friends, family and care and support workers were connected by Kara carephones.

The proportion of KCC clients in residential or nursing homes with a CQC rating of Good or Outstanding increased to 76%.

38,419 Covid-safe visits were made by Integrated Community Equipment Services to support people’s independence at home.

Adults with a learning disability in their own home in Kent is 70%, below the national benchmark of 77%.

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