Taxi and private hire survey privacy notice

This notice explains what personal data (information) we hold about you, how we collect, how we use and may share information about you. We are required to give you this information under data protection law.

Who we are

The Kent Taxi Driver survey is a partnership between Kent County Council (KCC), local district councils, and the Energy Saving Trust to gauge opinions about electric vehicles (EVs) from the taxi and private hire trade. The results will help the partnership understand the barriers that the taxi and private hire trade are facing in switching to EVs and help to inform licensing policies and the charging infrastructure decisions to support a fair transition to EVs.

KCC collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. Our Data Protection Officer is Benjamin Watts.

Personal information we collect and use

Information collected by us

The survey itself is administered by the Energy Saving Trust. However, they will share some personal information with us solely for the purposes of administering the prize draw, with your explicit consent. For details on how the Energy Saving Trust use your personal information, please refer to their privacy policy.
The personal information that they will share with us is:

  • name
  • contact details (for example, telephone number, email address)
  • taxi driver badge number or operator license number
  • home postcode (if given)
  • which Kent district you are licensed with as a taxi driver/operator.

How we use your personal information

Your information is used to:

  • enter you into a random prize draw to win a supermarket voucher
  • if you are the winner of the prize draw, to check with the relevant district council that you are a licensed hackney carriage/private hire driver and/or operator and therefore eligible to receive the prize.
  • contact you for the purposes of arranging delivery of your prize.

How long your personal data will be kept

We will hold your personal information for up to a maximum of 3 months following the closure of the survey (23 February 2023), after which time it will be securely destroyed.

Reasons we can collect and use your personal information

We rely on your consent under article 6(1)(a) GDPR as the lawful basis to process your personal data.

You have the right to withdraw consent at any time by emailing

Who we share your personal information with

We will share your:

  • name
  • taxi driver badge number or operator license number
  • which Kent district you are licensed with as a taxi driver/operator.

We share this information with your local district council to determine if you are eligible to participate in our prize draw (which is solely for hackney/private hire driver and taxi operators licensed with a Kent district).

We will share personal information with law enforcement or other authorities if required by applicable law.

Your rights

Under GDPR you have rights which you can exercise free of charge which allow you to:

  • know what we are doing with your information and why we are doing it
  • ask to see what information we hold about you (this is known as a 'subject access request')
  • ask us to correct any mistakes in the information we hold about you
  • object to direct marketing
  • make a complaint to the Information Commissioner's Office
  • withdraw consent at any time (if applicable).

Depending on our reason for using your information you may also be entitled to:

  • ask us to delete information we hold about you
  • have your information transferred electronically to yourself or to another organisation
  • object to decisions being made that significantly affect you
  • object to how we are using your information
  • stop us using your information in certain ways.

We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. Please note, your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner's Office on individuals’ rights under GDPR.

If you would like to exercise a right, please contact the Information Resilience and Transparency Team at

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Who to contact

Please contact the Information Resilience and Transparency Team at to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.

You can contact our Data Protection Officer, Benjamin Watts, at, or write to: Data Protection Officer, Sessions House, Maidstone, Kent ME14 1XQ.

UK GDPR also gives you right to lodge a complaint with Information Commissioner, who may be contacted via the Information Commissioner's website or call 03031 231113.

Read our corporate privacy statement.