Kent and Medway Warm Homes

The Warm Homes scheme is a partnership project between KCC, district councils and wider agencies, to help residents in Kent and Medway save energy in their home.

This scheme can offer you a quote from a Warm Homes contractor to install loft insulation, cavity wall insulation, external wall insulation, or heating systems in your home.

The partnership provides this scheme to offer a quote from a trusted contractor, who has been vetted and checked against different environmental and safety standards.

You can also be assessed for national and local funding, if this is available, and you are eligible.

This is a referral service only and if you decide to carry out works with a contractor, you will enter into a contract directly with them. KCC and members of the partnership project cannot accept any responsibility or liability for any aspect of the works.

We advise that you seek other quotes and financial assistance outside of the Warm Homes scheme to make sure you get the best quote available for you.

If you live in a rented property, you must get permission from your landlord before any works are carried out on the property.

The Warm Homes Scheme is not available for residents living outside of Kent and Medway and cannot offer quotes for any other energy measures. If you would like to receive a quote for these, please contact your local district council or read about other energy measures.

Through the scheme, we try to subsidise your quote if you are eligible for national or local funding.

The Warm Homes contractor, Aran Services Ltd, can check if you are eligible for funding assistance through a national funding scheme called the Energy Company Obligation (ECO). To receive funding assistance you must meet certain eligibility criteria, for example, if you receive certain benefits.

If you do not receive benefits but are on a low income, or have a long-term health condition, your local district council can assess this through a number of schemes, including through the Local Authority Flexible Eligibility scheme. You can read the following statements of intent from councils in Kent who participate in the scheme:

We are working in partnership with EDF Energy to provide ECO funding for this scheme and Aran Services Ltd, our installation partner.

This funding assistance is not available for residents in Canterbury, Folkestone and Hythe, Maidstone, Medway or Thanet. If you live in these areas you cannot be assessed for local funding.

Due to a reduction in local and national funding schemes, funding through the Warm Homes Scheme is only available in specific circumstances. In some cases, if you are eligible for support, funding may not cover the full cost of the installation and you may need to pay a contribution.

We advise that you seek other quotes and funding assistance outside of the Warm Homes scheme to ensure you get the best quote available to you.

To apply for a quote for heating replacements, loft insulation, external wall insulation and/ or cavity wall insulation, you can:

Applications close on the 30 September 2019.

If you receive benefits and have requested cavity wall insulation, loft insulation, external wall insulation or heating, your details will be forwarded to the Warm Homes contractor, who will contact you within 5 working days to discuss your referral and assess your eligibility for funding assistance.

If you do not receive benefits but are on a low income or have a long-term health condition your referral will be passed to your local district council who will contact you to discuss your referral and assess you for potential funding assistance.

To find out how we use the personal data you provide in your Warm Homes application, read our privacy notice.

Find a quote for other energy efficiency measures

Warm Homes only provides quotes for installing loft insulation, cavity wall insulation, external wall insulation, and heating.

If you would like quotes from other companies, or quotes for energy efficiency measures that we cannot provide, you may wish to contact:

  • traders and installers - KCC Trading Standards works in partnership with Checkatrade to provide a recommended trader scheme. You can look for a quote from one of the approved traders on the Checkatrade website
  • your own energy supplier who may also be able to provide a quote for the works
  • the ‘big six’ energy companies in the UK (EON, British Gas, npower, EDF Energy, Scottish Power and Scottish & Southern), as they sometimes have schemes to support residents with energy efficiency measures.

This is a referral service only and if you decide to carry out works with any installer, you will enter into contract directly with them. As such, KCC and members of the partnership project cannot accept any responsibility or liability for any aspect of the works.

For general information and advice on saving energy in the home or to see if there are other grants available, you can also contact the Energy Saving Trust.

Learn to save energy

Find out how you can save more energy with the following advice:

Save water

Find out how you can cut your water consumption with expert water saving tips from your local water provider. Providers include:

Give us your feedback

If you have any comments or questions about the scheme, please email warm.homes@kent.gov.uk.