Services we provide

Who is responsible for flooding on the highway?

Flooding can be broken down into:

  • rainfall, known as pluvial
  • rivers and streams, known as fluvial
  • coastal

In addition, if water companies' services fail it can cause mains water or sewerage to surcharge - causing local flooding.

When flooding does occur, we need to make sure the water is cleared quickly and effectively from roads and pavements. This can be helped by maintaining the highway's drainage system, but when this is not enough, we will take further measures to make sure roads stay open and safe.

Reporting a flood

For pluvial (rainfall) flooding call us on 08458 247 800 or use our online fault reporting form.

For fluvial and coastal flooding call the Environment Agency Flood Line on 0845 988 1188 or go to the environment agency website.  

For further information see our highway flooding page.

Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

county.hall @kent.gov.uk

24 hour helpline: 08458 247 247

Textphone:
08458 247 905

Report a broken link on our website by emailing digital.services @kent.gov.uk

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