Complaints

Kent County Council Social Services welcomes all comments, complaints and compliments. You have the right to receive a good level of service and hearing your views helps us to improve our services.

We don't just want to know when things go well, we also want to know when things go wrong.

If you have a complaint, compliment or comment about any of our services please select the appropriate department:

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Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

county.hall @kent.gov.uk

24 hour helpline: 0300 333 5540

Text Relay:
18001 0300 333 5540

Report a broken link on our website by emailing digital.services @kent.gov.uk

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