Council performance

Kent County Council works hard to provide the best services to people living, working and visiting Kent.

To measure how we are doing and see where we need to improve, there are a number of targets which are set nationally by the government and locally as a council. Our results show how we compare to other councils and where changes need to be made.

Annual Performance Report

The Annual Performance Report, published every autumn, provides information on the services we have delivered in the previous year and how these have contributed to some of our key objectives as stated in the Towards 2010 document.

Local Account

The Local Account (PDF, 953k) describes how we have managed our care and support services for adult social care service users in Kent in 2011.

Audit Commission

The Audit Commission is an independent watchdog, driving economy, efficiency and effectiveness in local public services to deliver better outcomes for everyone. Each year the Audit Commission produces an audit letter for the council.

Quarterly Performance Monitoring

We are now for the first time making available to residents reports of our internal management information, our Quarterly Performance Monitoring Reports. This report helps us track activity and performance on a financial quarterly basis to show how our services are performing.

Equality and Diversity - annual report 2010/11

During 2010 there were significant changes to policy and legislation which have helped to drive, shape and inform the council’s approach to equality and diversity.

Read the annual Equality and Diversity report (PDF, 1.1mb)

Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

county.hall @kent.gov.uk

24 hour helpline: 08458 247 247

Textphone:
08458 247 905

Report a broken link on our website by emailing digital.services @kent.gov.uk

Follow Kent_cc on Twitter