Council performance
Kent County Council works hard to provide the best services to
people living, working and visiting Kent.
To measure how we are doing and see where we need to
improve, there are a number of targets which are set nationally by
the government and locally as a council. Our results show how we
compare to other councils and where changes need to be made.
Quarterly Performance Report
We produce a Quarterly
Performance Report every three months. This
report shows progress made against targets set for Key Performance
Indicators. The Key Performance Indicators included are a high
level selection of the more detailed list of indicators and targets
included in our Annual Business
Plans.
Bold Steps for Kent
In December 2010 we launched Bold Steps for Kent, our medium term
plan
until 2014/15.
Read Bold
Steps for Kent: Progress to Date and Next Steps (PDF, 1.9 Mb)
to find out how well we're doing.
Local Account
The
Local Account (PDF, 953k) describes how we have managed
our care and support services for adult social care service users
in Kent in 2011.
Audit Commission
The Audit Commission is an independent watchdog, driving
economy, efficiency and effectiveness in local public services to
deliver better outcomes for everyone. Each year the Audit
Commission produces an audit letter for
the council.
Equality and Diversity - annual report 2011/12
The annual equality and diversity
executive summary (PDF, 363kb) and
report 2011/12 (PDF, 1.6mb) provides
information on how we continue to meet our Public Sector Equality
Duty in the 2011-12 business year. The report covers our progress
on:
- effective leadership, partnership with the
community;
- responsive and accessible services;
- fair and inclusive procurement;
- equal and appropriate treatment in employment.