Call our Contact Centre on 03000 41 41
41 (open Monday to Friday 8am - 6pm with emergency calls
taken 24 hours a day).
Calls cost no more than calls to geographic (01 and 02) numbers
and must be included in inclusive minutes and discount schemes in
the same way. Calls from landlines are typically charged between 2p
and 10p per minute; calls from mobiles typically cost between 10p
and 40p per minute. Calls from landlines and mobiles are included
in free call packages.
You can email firstname.lastname@example.org with
queries or questions about our services.
If a textphone user would like to call us, please use
our Text Relay service on 18001 03000 41 41
There's no extra charge for using the Text Relay service. Calls
are charged at your telecommunications provider's standard call
Complaints, comments or compliments
You can make a complaint, comment,
suggestion or compliment online.
Or fill in our
quick form for Comments, Complaints,
Compliments. It's simple and secure.
Providing great customer care through face-to-face meetings is
still vital to KCC. Our headquarters are based in Maidstone and we
have offices across the county. View our office locations.
Contact Point opening hours consultation
Following the recent public consultation regarding Contact
Point opening hours, the Final Report can be viewed on our