Website satisfaction

Providing good customer service is one of our priorities

We want to know your experience of using our Gateway buildings, Contact Centre and website and use your feedback to improve our service to you.

GovMetric is a system which enables us to record your views and feedback. You will see smiley faces at the bottom of some pages on the website and you can use these to tell us how happy you are with the quality of information we provide online and how easily you've been able to find it. 

We will use your feedback to make changes to the content and ensure that it's clear, useful and easy to find.

Please leave your feedback everytime you use the website, visit a Gateway or call the Contact Centre.