Your County - Putting Kent First

Kent 4 star Council

Contacts

Kent Highway Services
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

Telephone icon08458 247 800
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Email icon kent.highwayservices @kent.gov.uk

Disability issues

Moving or travelling around can be particularly difficult for disabled people. We want to make sure that everyone can use the footpaths and roads in Kent.

We do this by trying to understand disabled people's needs, and taking account of these in all new plans. We aim to create a place where everyone can get about easily.

Does the Disability Discrimination Act say what rights disabled people have?

The Disability Discrimination Acts (DDA) 1995 and 2005 give disabled people rights to do with employment, accessing goods, facilities and services, and buying or renting land or property.

Part 3 of the 2005 Act gives disabled people a right to access goods, facilities, services and buildings. It is based on the idea that people who offer services should not discriminate against disabled people.

What kind of thing has to be done?

Sometimes there can be physical features that make it impossible, or unreasonably difficult, for disabled people to use a service or a facility. If so, whoever provides the service or facility must do whatever they can to make it available to everyone.

This may be done by:

  • removing the feature which is causing the problem
  • changing it so that it no longer prevents access
  • providing a way for people to avoid it
  • providing another way for disabled people to use the service

What work have we done so far?

We make sure that all new services and facilities meet the needs of disabled people, and we look at all existing services and facilities to see if there are any problems.

Checking new services

The Department for Transport (DfT) has published a booklet called Inclusive Mobility. This guides us on what we need to include in new services or facilities. Read the DfT's Inclusive Mobility information (link opens in a new window).

We also use tactile paving surfaces. Information on these can be found in the Department for Transport website (link opens in new window).

Checking existing services

Over the last three years, we have concentrated on upgrading controlled pedestrian crossings, such as zebra and pelican crossings, to make sure disabled people can use them. We have completed our current work, but will continue to make improvements where necessary.

We are also looking at where there are problems with services and facilities on the roads and pathways. We are doing this with the help of a group of disabled people, who can suggest areas of improvement to us.

These checks will firstly be in town centres where there are most pedestrians, so work carried out here will have the greatest effect. This is just part of how we make the highway accessible to everyone.

How are staff trained for this role?

Design engineers, safety auditors and highway inspectors all take part in a full Disability Discrimination Act training programme. A group of disabled people and experts specialising in disability have helped make sure this training is high quality and effective.

We have also designed interactive training. We have produced an interactive CD-Rom to help our staff update and increase their knowledge and awareness of disability.

Copyright Kent County Council 2008