Your County - Putting Kent First

Kent 4 star Council

Contacts

Kent Highway Services
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

Telephone icon 08458 247 800
Report a fault

Email icon kent.highwayservices @kent.gov.uk

Drainage

Drainage systems play a very important role in keeping Kent's roads safe and clear of excess water while helping to maintain structural integrity. We maintain the drainage systems along highways and roads to ensure they are all working effectively. These systems consist of:

  • road gullies and grills
  • soakaways
  • lagoons
  • catchpits
  • flap valves
  • miles of connecting pipe

Roadside ditches are not part of our responsibilities but that of the land owner who has a duty to keep them clear.

How the drainage system works

Water drains from roads into gratings at the sides of roads. Gratings are placed over collecting pots called gullies. In towns and some larger villages, gullies are often connected to sewers. If not, the water flows to soakaways, which are large underground chambers where water collects and gradually soaks out through holes into the surrounding ground, or to streams and roadside ditches. On the coast water may flow out to the beach.

Reporting a problem

Contact us for information about the highway drainage system in your road or if you notice a problem with drainage or flooding on a road or pavement. Either use our use our online fault reporting form (link opens in a new window) or call us on 08458 247 800.
Important: If the issue is a hazard to public safety or anything else urgent then call us immediately on 08458 247 800. Do not use the online reporting form.

Reporting a blocked ditch

Contact us if the blockage is causing flooding on the road. If the blockage is causing problems on other land, phone the Environment Agency's incident line on 0800 807 060.

Reporting pollution

Report pollution, such as sewage, diesel and chemicals, immediately to the Environment Agency on 0800 807 060 or visit their website at www.environment-agency.gov.uk.

Reporting a blocked gulley

Contact us if you notice a blocked gully. However, if the gulley is not working because litter is covering the gratings, you should contact your district council.

Maintaining the gullies, soakaways and sewers

We clean gullies more regularly in areas where heavy rain may cause flooding, or where a lot of debris washes into the gulley pots. We aim to clean all gullies on a needs basis. Once a complete inventory has been collected this will ensure the drainage systems work properly.

Cleaning soakaways and sewers

We are also responsible for the cleaning of soakaways and drains that carry water from the road. The sewerage authority for the area is responsible for the main sewers.

Maintaining ditches along road sides

Ditches are usually part of the land drainage system for an area. The person who owns the land at the side of the road is responsible for keeping ditches free of silt and overgrowth.

Copyright Kent County Council 2009