Your County - Putting Kent First

Kent 4 star Council

Contacts

Kent Highway Services
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

Telephone icon 08458 247 800
Report a fault

Email icon kent.highwayservices @kent.gov.uk

Trees

Why do you need to look after trees on the highway?


Trees are an essential part of our lives. They provide timber and habitats for wildlife, and are valued for their beauty. However, if they are not looked after, trees can become a problem to people who use the roads. They may fall (particularly during storms), lose branches, damage property and put people at risk of injury. They are living things and they can become diseased so we need to look after them to make sure they are safe.

How do you look after trees on the highway?


We are responsible for the trees on the highways, so we inspect them to make sure they are safe. In Kent a team of inspectors walk over 2000 kilometres of roads each year to inspect trees. They inspect trees that are along the side of roads, on verges, on pathways, in hedgerows, on footpaths or on private land.

What do you look for when you inspect a tree?

We look for things like:

  • disease;
  • areas where the tree has died; and
  • weakness or damage to the tree's structure.
  • We also look at where the tree is, for example, whether it is on a busy road or on a quiet country lane with little traffic.

How do you decide if the tree is safe?

All inspectors are trained professionals. A qualified arboriculturist, a professional who cultivates and manages trees, will make all decisions about a tree.

To help decide whether the tree is safe, new specialist equipment is used. This gives a 'picture' of the inside of the tree to help assess any decay.

What can you do to try to save a tree?

There are several options. We can:

  • remove the dead wood;
  • remove the weak branches; or
  • reduce the crown (top) of the tree and give it a chance to recover.

To help the environment we want to keep as many trees as possible. Cutting down a tree is the very last option.

Why do you inspect trees on private land? Isn't it up to the owner of the tree to look after their own trees?

Yes, it is. A tree on private land is the responsibility of the owner. However, if the tree is near enough to the road to cause a problem if it fell, then we inspect it. If the tree caused damage or injury to anyone, then the owner of the tree is responsible.

What happens if you think the tree on private land is unsafe?


The inspector does not go onto the land, which means the inspection is not detailed. If there appears to be a problem, we send a letter to the owner to let them know. The letter recommends that the owner arranges a detailed inspection and asks that any work needed to make the tree safe is carried out.

By law, the owner has a 'duty of care'. This means that they have to take reasonable steps to prevent or reduce as far as possible, the risk of injury or damage the tree might cause. If the owner doesn't do this, there are legal ways of getting this done but this is very much a last resort.

I have a tree in my front garden. How can I find out if it is safe?


Make sure a tree specialist regularly inspects your tree. If he or she recommends work is needed, make sure this is done by a competent and fully insured workman.

Some trees in my road were taken down because they were damaged by a storm. Why have no trees been planted in their place?


We always consider planting new trees when trees have been taken down. Sometimes there are underground cables and pipes which would not have been there when the original trees were planted. To plant between them is not always possible.

New service cables have been laid in my road and the area around the trees was dug up. How are the trees protected from this work?


All service providers such as electricity, water or cable companies have agreed to follow a code of practice. This means that they should not dig around trees with mechanical tools, but dig carefully around the roots by hand. This is important if the tree is covered by a tree preservation order (TPO) or is in a conservation area.

We are having problems with subsidence and we suspect that the tree outside our fence may be responsible. How do we make a claim for subsidence?


Contact your house insurer. They will contact us on your behalf if there is likely to be a claim.

What about branches and leaves that overhang the road. Do you deal with those?
If they are privately owned, the person who owns the tree, hedge or shrub is responsible. If the leaves or branches are in people's way, blocking a driver's view or in the way of a public light, we can ask the person to cut, trim or prune the tree to remove the obstruction.

If they are not privately owned, we will look at the problem and deal with it if necessary.

What can I do if a tree is causing me problems?

Some people consider trees to be a problem. However, by law, we do not have to sort out problems caused by trees, such as:

  • falling leaves;
  • seeds dropping;
  • shade;
  • branches hanging over your garden;
  • sap dripping; and
  • the tree interfering with television reception.

Report a problem with a tree

If you think a tree may be causing a problem on the highway, you can tell us about it using our online fault reporting form - this link opens in a new window. You will require an e-mail address to complete an online report - if you do not have an e-mail address please call 08458 247 800.

Copyright Kent County Council 2008