Local winter service plan
This is a guide to the winter service provided by Kent Highways
and Transportation from 17 October 2011 to April 2012 for all
It is a working document, which every member of the Kent
Highways and Transportation team uses during the winter to Keep
It complements the Kent Highways and Transportation
Winter Service Policy and Plan 2011/12 (PDF, 141k).
Your parish may have requested salt bins for your area to help
Find your nearest salt
Our contractors, Enterprise, are on standby at all times in case
of bad weather, and outside office hours, to deal with emergencies
as they arise. Extra Enterprise Duty Officers are on call in the
The Met Office issues weather warnings when heavy rain, high
winds, icy roads or snow is expected.
- You can check the Met
- Additionally we receive detailed local forecasts every day from
our forecast provider Meteogroup.
- We know from experience that conditions can vary widely between
areas. There are circumstances when we declare a localised snow/ice
emergency, but not a general emergency. In a local emergency, we
will focus our efforts on dealing with the situation, using
pre-determined priorities, until it is over.
The priority areas:
1. The primary salting routes
2. The secondary salting routes
Before starting your journey, you can see the primary and
secondary routes in your area on our interactive map of
3. Pre-determined snow clearance priorities (for example
certain steep routes)
4. Anything reported by the public
We log, and follow up reports from the public to the Kent
Highway Report line, phone 08458 247 800 or textphone 08458 247
The Duty Officer assumes responsibility for the winter service
outside working hours and is usually the person who deals with all
out of hours calls.
Winter Duty Officer is the Kent Highways and Transportation
officer who receives weather forecasts and decides the appropriate
Enterprise Winter Duty Supervisor is the Enterprise officer who
arranges the Enterprise out of hours Winter Service actions.
Highway Manager will declare a snow/ice emergency when
District Manager will co-ordinate action during normal office
hours in conjunction with the Winter Duty Officer and where
necessary the relevant Highway Manager.