Bus passes for older and disabled people

Bus pass expiring?

We renew bus passes automatically. If you haven't received your new pass 3 weeks before your existing one expires, please:

Call 0300 333 5653

Email buspass@kent.gov.uk

Senior couple on a bus

Apply for or renew a bus pass

You can apply for a bus pass

Online
• In person at local hub libraries
• By calling 0300 333 5653
• By post

Find out more about applying

Renewals

We now renew bus passes automatically. Contact us if you haven't received your pass within 3 weeks of your old one expiring.

Lost, stolen or damaged pass?

If your pass is lost, stolen or damaged you need to let us know.

You can replace lost and damaged bus passes online.

 

Who is eligible for a bus pass

There are 3 types of bus pass


Check if you are eligible for a bus pass.

Read the terms and conditions for using your pass.

Using your pass

The bus pass will give you free off-peak travel on local bus services between:

  • 9.30am and 11.00pm Monday to Friday
  • all day at weekends and bank holidays

Read more about using your pass

Contact us

ENCTS
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

Telephone0300 333 5653

Text relay: 18001 0300 333 5646 

Contact us now