Bus services

Bus in housing estateAbout 80% of bus services in Kent are provided by private, commercial bus companies, for example, Arriva Southern Counties and Stagecoach in East Kent.

We provide funding to support the remaining 20% of bus services that are not commercially viable. These are services where the running costs are more than the money received from passengers’ fares.

Most of these journeys are on early morning, late evening and weekend services, and those with fewer passengers including rural areas.

There is also a wide network of dial-a-ride bus services in most parts of Kent. We support this service, which offers travel to those who cannot use normal bus services because of:

  • a medical condition
  • lack of mobility
  • they live over 500 metres from a bus stop.

Although we do not have any direct control over the 80% of bus services that are run on a commercial (for profit) basis, we work in partnership with bus companies to deliver public transport improvements.

We have been involved with projects to improve and develop public transport in Kent, including:

We also have a statutory responsibility to administer and fund the English National Concessionary Travel Scheme for disabled and elderly people.

Despite receiving reduced funding from government, we have been able to protect support for bus services for the past 10 years. The funding of subsidies to passengers and bus operators for 2011/12 includes:

  • £16.3million for the English National Concessionary Travel Scheme for disabled and elderly people
  • £10.8milllion for the Kent Freedom Pass
  • £6.4million support to operate local bus services.

Contact us

Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

Telephone 08458 247 800

Make an enquiry