Renewing your bus pass
We renew bus passes automatically and will send your new one in
the post at least 3 weeks before your current one runs out.
If you haven't received your
new pass 3 weeks before your existing one expires,
please Call us on 0300 333 5653
Have you moved house since you received your current pass?
Or received a letter from us asking you to confirm your
You may not receive your new pass if we don't have your
correct address. Please
fill out the bus pass address form or
call us on 0300 333 5653.