Report a highways fault online
We offer you the ability to report a highways fault
and track an existing enquiry 24 hours a day. If you think
that a situation may be an emergency, please call
us immediately, 24 hours a day on 08458 247 800 to report it
to us.
We are currently focussing all available highway maintenance
resources on finding and fixing potholes
on our roads. This may result in delays in attending to
non-urgent maintenance issues such as kerbing, footways and
verges.
Report a pothole, a
highways fault or track an existing enquiry
Reporting multiple potholes
To make it easier to report more than 1 pothole in the same
road, when filling in our online form please select the fault type
called ‘Multiple potholes (same road only)’. You will be asked to
provide a description of the problem, please provide as much
information about the number of potholes and the length of road
Find out about how to make a claim
for damage to your vehicle.
What faults can I report?
You can use this form to report faults or make requests
about:
- animals and pests
- bollards
- bridges
- buses and bus stops
- CCTV cameras
- construction issues
- crash barriers and pedestrian guardrails
- culverts
- cycleways
- drainage and flooding
- fencing
- flytipping
- footpaths and pavements
- lines
- litter
- mobility access
- potholes
- road and carriageways
- roadworks
- signs and name plates
- streetlighting
- subways
- traffic and parking
- traffic signals
- trees
- tunnels
- unlicenced or illegal skips, flyposting and advertising
- vegetation (trees, hedges and verges)
- verges
- walls
- winter maintenance.
Find out more about how we maintain Kent's roads.