Our offer in brief
Computers for FREE public use
They are available in all of our libraries - we have about
700 of them in total - and provide access to a range
of office software and the Internet (under 16s need parental
permission to use the internet). We also offer printing and
It's a good idea to book in advance as some locations can get
very busy. You can
book a computer online, or by visiting or
For security reasons, information and files saved or downloaded
by individuals are wiped from the computers after each use.
You should therefore save anything you require for future use on an
external USB drive/ memory stick. Some filtering is in
place and when using the service you are required to
agree and conform to our
Acceptable Use Policy (PDF,
All our computers have Abilitynet
software loaded, which helps people with disabilities to use IT.
Every library also has access to a range of assistive hardware and
at least one computer is suitable for wheelchair users.
Please note: Our public computers do not have
speakers and we no longer lend earphones. Customers need to bring
their own to make use of Abilitynet's DSpeech or other sound-based
Library visitors can now access the internet using their
portable devices - such as laptops, tablets and mobile phones
at 35 library locations.*
The facility is available from opening time until one hour
before the library closes to adults, and children with
Internet permission. You will need your library card number
and PIN to log on.
Wireless sessions are limited to 1 hour and
customers can access the wireless network for up to 5
sessions a day. Filtering is in place to ensure
that our service is not used inappropriately and you
need to conform to our Wireless
Acceptable Use Policy (PDF, 20k).
* The library locations offering free public Wi-Fi are:
Allington, Ashford, Birchington, Broadstairs, Canterbury,
Cheriton, Cliftonville, Coldharbour, Coxheath, Cranbrook, Dartford,
Deal, Dover, Edenbridge, Faversham, Folkestone,
Gravesend, Herne Bay, Larkfield, Kent History and Library
Centre in Maidstone, Margate, Paddock Wood, Ramsgate, Sandgate,
Sandwich, Sevenoaks, Sheerness, Sittingbourne, Southborough,
Stanhope, Summer House Drive, Swanley, Tonbridge, Tunbridge Wells,
Need help using a computer or the Internet?
All our libraries are registered as UK Online centres and
provide access to the free step-by-step 'Learn my
way' courses. Ask at your library for details of
how to register.
You could also use the BBC Webwise
Our libraries run taster sessions from time to time, and
many of them have IT Buddies, volunteers who can help you get
Important - Though our staff and IT
volunteers will help you gain basic computer skills and show
you how to access information and relevant forms online, they
cannot provide advice or complete them for you.
More specialised Homework Buddies and Ancestry Buddies (to assist
with researching family history online) are also available in some
To find out about IT Buddy sessions in your
area, contact your
local library or select a district in the list
Looking to get in deeper? Try a Kent Adult Education
computer course (or see the 'Useful links' box).
Can't get to the library? Unleash the power of your library
ticket, let it come to you! We have a range of
online services you can
The internet is a wonderful resource, but it is important to
keep safe online. Check our Internet
use and safety page or go to Get Safe
Online. There also are specific modules in the
More sections of Learn My Way.