Report a problem on Public Rights of Way
Each year, the
Public Rights of Way and Access Service receives more service
requests than it is able to resolve with the resources available.
While we cannot deal with everything, all reports of problems on
the network and service requests are recorded and are invaluable to
help our Service manage the Public Rights of Way network more
effectively. The information provided assists us in:
- preparing and prioritising programmes of work,
- targeting enforcement to ensure rights of way remain available
- directing the work of Countryside Access Wardens who help keep
paths clear, visible and easy to use
In order to manage the level of service requests efficiently the
Public Rights of Way and Access Service prioritises its work to
ensure the network remains as safe, protected and accessible as
possible. You can read the Public Rights of
Way Management priorities.
In addition, some matters are complex, not easily resolved and may
require action by other parties such as land managers. This means
that some reports will take longer to resolve than others.
If you have encountered a problem on one or more Public Rights
of Way in Kent, please let us know and our Public Rights of Way
team will assess the problem according to our Management Priorities
and proceed accordingly.
- Call us on 0845 345 0210. (Lines open 8am - 8pm Monday -
- Outside of these hours, if you think the fault you are
reporting is an emergency, please call 0300 333
- Or use our online
fault reporting tool (You can track a fault online and request
to receive updates if you wish.)
Please note that personal information is required to follow
up on the problems raised. It is never passed onto to any third
party and is held in accordance with the data protection act.