Your County - Putting Kent First

Kent 4 star Council

How do I get my PIN number?

Membership Cards In addition to your card number, your PIN is necessary for you to reserve items, check your account and post reviews online.

If you have forgotten it or - in the case of very longstanding members - never been issued with a PIN, you can either

  • ask the staff to print it for you the next time you are in a library or;
  • we can give it to you over the phone or email it. We must take reasonable steps to ensure that we are giving the PIN to the owner of the library card. So you will need to answer some questions e.g. confirm your address, date of birth and the details of recently borrowed items.

Copyright Kent County Council 2008