Keith Mills, Area technician for the Occupational Therapy Bureau

How long have you been in post?

Three years.

Could you briefly describe a 'typical' day?

I visit service users in their homes, installing minor adaptations as requested by either rehabilitation workers, occupational therapists or 'trusted assessors.' These adaptations range from raising beds and chairs to installing banister rails, grab rails and ramps, as well as giving advice on technical matters relating to the feasibility of installing equipment/adaptations.

What is the best thing about your job?

The adaptation or equipment installed most often has a major impact on the quality of life of service users and it is very rewarding to have played a part in this improvement in their daily life.

Is there anything you'd change about it if you could?

I would like to see more staff to help cope with the ever-increasing workload to ensure that the best possible service can be maintained.

How would people get into this sort of work? (Any particular career path or qualifications needed? If not how did you get into the work?)

You need a natural aptitude for handiwork/DIY or a trade (for example a carpenter), an empathy for people with disabilities, a flexible approach to work and be a good team worker.