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Kent County Council
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Kent Youth Service jobs

Entry level jobs

This is an example of one of the entry-level jobs available in Kent Youth Service (Jobs of this type may be appropriate to people who have left school or college with GCSEs or A Levels and are starting their careers. Higher level jobs (shown below) may be more suitable for people with other qualifications.

Youth Worker

Youth work is about helping young people fulfil their potential and become valuable members of the community. It involves working with them on personal and social development and making sure that the most appropriate and accessible service is provided for everyone, although young people's involvement is voluntary.

Youth workers work in a variety of settings including youth centres, on the streets, from mobiles or in schools. At times they may support voluntary youth organisations based in village and church halls, community centres and elsewhere. They work with young people aged between 11 and 25 but mostly with 13 to 19 year olds.

Some youth workers meet young people in street settings and areas where they tend to congregate to socialise, such as amusement arcades, cafes and town centres. They work indoors and outdoors in all types of weather.

Youth workers can work long hours, including days, evenings and at weekends.

Daily activities: As a centre-based youth worker, you'd take into account the reasons for young people's involvement (such as escaping to a non-judgmental environment, meeting friends), and devise activities relevant to them that would be enjoyable and educational as well as developing skills and confidence. These could include sports, drama and arts work as well as external visits, residential experience and challenging and awareness-raising activities around health and political issues. There is also a need to recognise that some young people come along to just relax and chill out and for them the activities may, at first, be incidental.

You may target specific groups, such as young black people, young people with special needs, young lesbians and gay men, young parents, young offenders or drug users. You may also be involved in specialist projects, particularly around health awareness issues.

A great deal of time is spent on face-to-face contact with young people; but you'd also set aside time for planning, organisation and administration work, as well as for recruiting and supporting part-time staff. You'd also encourage and support young people to organise activities for themselves.

Detached youth workers identify the young people not catered for by a youth centre. They gradually build up links with young people, tell them about local community facilities and help them to gain access to them if needed.

As a youth worker you need:

  • an understanding of young people
  • sensitivity, respect for individuals and an open mind
  • the ability to listen and advise - supporting young people through difficult times
  • the ability to build trusting relationships, including with people who are undergoing distressing circumstances such as abuse or drug addiction
  • the commitment to not let people down.

You also need to work well with other adults, including colleagues and community members. Specific interests - such as particular sports or drama - are useful.

There are a number of routes into youth work. Full-time youth workers normally need to have undertaken professional training, although exceptions may be made for people with particular relevant experience. Part-time courses, including a distance learning course, are also available.

A trainee scheme operates in Kent combining employment with study.

Youth Service staff are employed at a number of levels. Most authorities employ a principal officer with overall responsibility for the Service as well as youth officers responsible at area level or with responsibility for a particular aspect of the service. Experienced youth workers are likely to move from face-to-face work towards management and support.

There are also opportunities for qualified youth workers in settings such as Social Services Departments, Education, Behaviour Support Services, Youth Offending and the Voluntary Sector.

Medium level job

Here is an example of a medium level job within Kent Youth Service. Jobs of this type may be appropriate for someone with specific qualifications or experience in this area. You could work up to this position from an entry-level job with training.

Senior Youth Work Practitioner

This new role is a natural progression from a youth worker running a centre or project. Operating across one of the service's six geographical areas, a senior youth work practitioner is a member of the area management team responsible for the management of identified full-time staff whilst retaining responsibility for their own current youth centre or project.

Other key elements of the role include regular quality assurance visits and membership of the service's new diversity team.

While retaining responsibility for a youth centre or project this post also involves visiting other youth centres or projects and working in partnership with many different agencies.

Activities are similar to the youth worker role, with additional responsibilities for supporting other projects, attending area management meetings and working in partnership with other agencies.

To do the job well you would need to have:

  • the flexibility to adapt to change and work effectively in a variety of situations, groups or individuals
  • the ability to plan and deliver work effectively
  • the ability to receive, understand and convey information and ideas well, using oral and written communication skills
  • a willingness to work unsociable hours
  • a commitment to continuous professional development
  • organisational skills and ability to prioritise work
  • ability to draw out the strengths of young people in formal and informal situations
  • sound budget and resource management skills
  • experience of working effectively in partnership within a multi-agency setting
  • skilled in effective management of staff
  • knowledge of diversity issues relevant in a youth work setting; skilled and experienced in putting this knowledge into practice.

In terms of knowledge, you should have an understanding of:

  • youth work as an educational process
  • how youth work is delivered within an equal opportunities framework
  • issues affecting the lives of young people.
  • Health and Safety issues in a youth work setting.

Entry requirements are similar to the youth worker role (a qualification in social work is needed) but additional experience and training is required for this role. You can work towards this during your time at KCC.

There are opportunities to progress to management roles within Youth Services across the county.

Higher level job

This is an example of a higher level job within Kent Youth Service. Jobs of this type may be appropriate for people with extensive specific qualifications or extensive experience in this area. You could work up to this position from a medium-level job with training, experience and determination.

Area Youth Officer

The Area Youth Officer holds a day-to-day management responsibility for all Youth Service work within two boroughs/districts, supported by senior youth work practitioners and area youth workers. These officers make up an area management team in this leadership role.

Area youth officers have an office base but the work can involve a variety of settings from youth centres and projects, schools, voluntary clubs, to borough and district offices and a variety of other agencies.

As an area youth officer a great deal of your time is spent involved in representing KCC's interests on strategic and multi-agency groups in the area, ensuring effective networking with senior officer or partner organisations and elected Members.

Area youth officers also provide leadership and support to all the Youth Service staff in the designated area on a daily basis.

In this role no two days are the same and the work can involve such diverse activities as interviewing prospective youth workers, involvement in delivery of training programmes, attending a Youth Advisory Group, or co-ordinating the Area Try-Angle Award events to celebrate young people's achievements.

All of the skills, interests and knowledge listed under the youth worker and senior youth work practitioner roles are just as relevant to this role. Extensive additional experience is required, especially in administration, organisation, time management, communication skills, operational and strategic developments and line management and development of staff.

A degree or higher level qualification would be required along with evidence of continuous professional development in relevant fields of working and extensive background and experience in youth work or a similar area of work.

Beyond this some staff may progress to Assistant Head of Service or Head of Service possibly within another authority.

Copyright Kent County Council 2009