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The planning function is not carried out in isolation from
other county council business and is measured against other
departments and councils.
The annual plan
The service that is delivered by the department should be in
line with modern business practice.
For the department to provide this level of service it must have
clear goals - these are set out in the Kent County Council annual
plan.
The annual plan includes key indicators and targets for
measuring the performance of all county council services including
the planning service.
For more information please download the
Kent County Council annual plan.
Performance indicators
The government has set best value performance indicators for
which all counties must report performance and set targets.
The county planning function will be judged on the
following:
- The percentage of planning applications determined within 13
weeks.
- The percentage of planning applicants satisfied with the
service received.
- Planning cost per head of population.
The targets set for these indicators and figures for our current
performance can be found in the
county council's annual plan. |