Your County - Putting Kent First

Kent 4 star Council

Contacts

Environment and Waste
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XX

Telephone icon08458 247 600
fax: 01622 221636

Email icon environment.waste @kent.gov.uk

District responsibilities

District councils have a general responsibility to oversee all matters related to drainage, and for many people they are the first point of contact for anything to do with drainage and flooding.

In many cases district councils will provide contact numbers for other organisations such as the Environment Agency or regional water companies.

The district council can also provide advice on a wide range of issues, from the regulations affecting new developments to advice on taking precautions in the event of flooding.

To find out how to contact your district council please visit our district councils information page.

The public sewerage system

Public sewers are maintained by the regional water company, Southern Water, (link opens in a new window) and people with queries about sewerage systems should contact them directly.

Connections leading to public sewerage systems are normally the responsibility of the property owners who will need to arrange for maintenance of drains themselves if blockages occur.

District councils can provide copies of the water company's public sewer maps.

Highway drainage

Highway drainage is the responsibility of Kent Highways. This is a partnership between Kent County Council and district councils.

The district council highway unit will deal with reports of blocked or damaged road gullies.

For more information please see our highway drainage information page.

Main rivers

For queries related to main rivers and their maintenance, the Environment Agency is the main contact for help and advice.

To contact them please visit the Environment Agency website (link opens in a new window).

Ordinary watercourses

The maintenance of ordinary watercourses or 'ditches' is the responsibility of the 'riparian' owners. These are the owners of the land through (or adjacent to) which a watercourse flows.

Anyone who blocks a watercourse, fills it in, or fails to keep it clear is probably violating the Land Drainage Act (link opens in a new window).

Most district councils carry out regular inspections of ordinary watercourses, particularly at locations where flooding is a threat to property.

The district council should be informed of any watercourse blockage, particularly if it's likely to cause flooding. The district councils have legal powers for situations where a riparian owner refuses to clear his or her watercourse.

Proposals to alter watercourses should always be referred to the district council for approval.

Coastal defence and flooding

Maritime local authorities (those with a coastline) have responsibilities relating to the management of coastal erosion, flood risk and the coastal defences that protect land and property from both the sea and coastal erosion.

They carry out routine maintenance, obtain new or upgraded sea defences and help develop coastal defence strategy plans.

For more information on coastal defences please see our coastal defences information page.

Monitoring and preparation

These authorities also monitor local sea conditions when tidal surge warnings are issued by the Environment Agency and advise the public of any precautions that should be taken.

Most authorities in which there are properties in the sea floodplain have a sea flood duty engineer service which monitors flood risk 24 hours a day, 365 days a year.

This service puts in place any necessary measures to prevent flooding, from the closure of sea front floodgates to providing sandbags and helping police.

Property advice

District authority engineers may also provide advice to property developers and house purchasers regarding the risks of coastal flooding and erosion.

Maritime local authorities also ensure that any new development within the coastal floodplain complies with the latest planning guidance.

Where there are cliffs, maritime local authorities provide advice regarding cliff-top development and ensure that any planning restrictions are complied with.

Copyright Kent County Council 2009