Frequently asked questions

We have answered some of the questions we get asked regularly below. If you have any further questions then call us or make an enquiry.

Does the centre have transport facilities?

We can help you to hire a French coach, and there is a site car you can use in case of emergency 

Can we use public transport to access the centre?

There is no local bus or train service. We can arrange hired transport.

If we bring a coach from England, can the coach driver stay on site?

Yes, there is a bedroom available in the house for the driver on a bed and breakfast basis. They can also have meals with the group. There is an extra charge for this. 

Can we walk to the beach or the town?

It takes about an hour to walk to the beach, and 45 minutes to walk to the supermarket.

Is there an activity organiser on site?

Group leaders are normally responsible for the group's activities. The site staff are happy to be included in language work, for example conversation, question and answer sessions, cooking demonstrations, and we do have activity organisers for our packages.

Is there someone resident on site?

Yes, the caretaker is resident at all times, and is on hand for any practical assistance required. The manager is usually on site during the day, and can always be reached by mobile phone in an emergency.

Is there a first aider on site?

Yes, the manager and the caretaker are both trained in first aid. It is recommended that the group leaders include a first aider as well.

Can special diets be catered for?

Yes, with advance notice we can cater for vegetarians, food allergies and halal requirements.

Can our group buy souvenirs?

Yes, we have a small shop, where we sell Hardelot postcards (and stamps for the UK), pens and sports bottles. Fruit juice and biscuits are also available.

Can we access the internet?

Yes, there is a computer for staff use, and we also have wi-fi (in the house only). There is no internet access in the classroom.

Is there an interactive whiteboard?

The classroom and conference rooms are equipped with a basic whiteboard (a projector is available), and we encourage learning outside the classroom whilst at Hardelot.

How can we book local activities?

Details of local visitor centres can be found on the website, and a pro-forma fax is downloadable if the group wishes to make their own bookings. However, for a small charge we can also help to book the activities for you.