Your County - Putting Kent First

Kent 4 star Council

Easy guide to arranging childcare

Draw up a list

You can get a list of all registered childcare in the county from Kent Children's Information Service by calling free on 08000 32 32 30.
Save time by phoning several places and asking a few key questions rather than visiting them all. You need to know if places are available now, or will be in the near future.
Check if there are any age restrictions, as some nurseries do not offer care for babies or children under two.
Is it convenient for your home and work? Are the hours they offer and the cost what you had in mind?

Arrange a visit

You should make appointments to visit at least two or three examples of your chosen form of childcare.
Make sure these are during times when the carer is looking after other children, you can see how the children behave and how the carer reacts and responds. The children should be happy and calm in a stimulating environment, and be well supervised at all times.
Take your child with you so you can observe how the carers relate to him/her. Do they chat to him/her, offer a cuddle, try to engage his/her interest?
Do they have a settling-in policy? Take a list of other questions in case you are side-tracked or distracted.

Time to choose

Once you have a shortlist, double-check that everything meets your requirements, suitability, cost, availability, location and do a dummy run to check it's going to fit into your schedule.
Then, it's decision time! Speak to other parents who use the same care and listen to their experiences and opinions.
Don't be afraid to go for a second visit if you have any doubts, a good childcarer will welcome this.

Confirming your decision

Now is the time to double-check all the details of the arrangement, the hours, pay and conditions, how you secure your place until your child starts (do you need a deposit or retainer fee?) and how the settling-in period will work.

Get it in writing

You must use a contract or formal written agreement containing details of pay, hours and conditions to ensure there is no room for misinterpretation or disagreement in the future.
Nurseries will usually give you an agreement to sign, so read it carefully.
Contracts for childminders are available from the National Childminding Association on 0800 169 4486 or contact Parents At Work on 020 7628 3578 for a nanny contract that can be adapted.

Contract details should cover:

  • the retainer fee until your child starts
  • arrangements for sickness - what you pay if your child or the carer is sick
  • holiday pay - when you are on holiday and when the carer is away
    hours and days your child will attend
  • amount you will pay
  • what the costs cover (eg, nappies)
  • you can make additions (eg, notice period).

Copyright Kent County Council 2008