Do you monitor the quality of provision?

Yes. We are keen to ensure the quality of teaching offered by KCU tutors is second to none. All tutors who offer courses for the scheme are asked to complete lesson plans. These clearly show us the intended learning outcomes for each session. We ask our Centre Managers to informally observe the tutors on a weekly basis. KCU Management also informally observes tutors. As part of a wider Kent Adult Education Service quality assurance programme a number of our tutors are formally assessed by trained assessors. The process lasts for two hours with written feedback being provided. KCU is very proud of the quality of the courses it offers. We have been awarded a Quality in Study Support mark for our work around the county.