Gateways

Walk through the doors at Margate Library in Thanet and you are greeted by a large desk of several helpful staff.

But glance around, and the space - now called Thanet Gateway Plus - actually resembles a department store. Listed in bright colours are the various sections. As well as the usual suspects such as reference library, historical and local studies, public Internet and the Youth Zone. There are also listening posts, service desks, payments kiosks, refreshments and gallery.

Thanet Gateway Plus is KCC's revolutionary way of delivering as many services as possible under one roof. It's a holistic approach, offering everything from adult education to advocacy, health to housing, and volunteering to victim support.

Benefits

• 60 per cent of visitors are regularly using one or more services.
• Thanet Gateway Plus is currently visited by 9,000 people each week. In addition, library issues are up 28 per cent.
• Each service desk has chip and PIN machines for bill payments and there's also a kiosk with touch-screen technology for payments.

Find out more

Visit our Gateways web pages for more information.