Councillor Call for Action pilot

Tunbridge Wells is the first district council to pilot Councillor Call for Action ahead of the introduction of the Local Government and Public Involvement in Health Act.

The purpose is to enhance members' roles as community leader and champions. It was initiated to inform the legislation ahead of its introduction by Communities and Local Government Department and show the potential issues in a three-tier area.

A Community Call for Action enables local councillors, supported by their communities, to demand an answer to their questions when things go wrong.

It gives citizens a new right to an answer when they put forward suggestions or demand action from their local authorities.

Benefits

• Creates a single point of contact for councillors with different services within the council, partner agencies and the county council as well as all agencies agreeing to response times for issues.

Find out more

You can read the case study about this initiative by visiting the IDEA website.