Gateway roll-out

Gateway is an innovative response to customer demand, offering transactional services in high street locations. It moves on from the traditional one-stop-shop and meets customer needs with multi-agency and cross-sector solutions.

Gateway is designed to be a destination brand - focused upon location. It brings front office services together in high quality, fully accessible retail locations, without the stigma often associated with public sector agencies. This helps to attract hard to reach groups.

Gateway works towards KCC Chief Executive Peter Gilroy's vision to modernise access to public services.

Mr Gilroy said: "Gateway is about creating a better experience for people and improving their quality of life by joining public services and making them more accessible in a friendly and attractive way."

Phase 1 - 2007 to 2009

• Mobile Gateway (Mid Kent) - July 2007, co-ordinated by Ashford Gateway
• Thanet's Gateway Plus - January 2008, Cecil Street, Margate
• Maidstone Gateway - January 2009, Kings Street, Maidstone
• Tenterden Gateway - December 2008, High Street, Tenterden*
• Tunbridge Wells Gateway - November 2008, Grovenor Road, Tunbridge Wells
• Dover Gateway - Early 2009, Castle Street, Dover

* Achieved within phase 1 budget.

Phase 2 - 2009 to 2012

Gravesham District

• Gravesend Gateway - 1st Quarter 2009/10

Tonbridge and Malling District

• Tonbridge Gateway - 1st Quarter 2009/10

Shepway District

• Folkestone Gateway - 2nd Quarter 2009/10

Ashford District

• Ashford Gateway Plus - 4th Quarter 2009/10

Sevenoaks District

• Swanley Gateway - 4th Quarter 2009/10

Canterbury District

• Herne Bay Gateway - 2010/11

Swale District

• Sheppey / Sittingbourne (tbc) - 2010/11

Dartford district

• Dartford Gateway - 2011/12
• Bluewater Gateway - 2011/12

Mobile Gateway (West and East Kent)