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Contacts

Performance Management Unit
Kent County Council
Sessions House
Maidstone
Kent ME14 1XQ

Telephone icon24 hour helpline
08458 247 247

Email icon county.hall @kent.gov.uk

Council performance

Our performance is measured using both national, government-set performance indicators and local, council-set targets.

The national performance indicators enable our performance to be compared with the performance of other county councils.

Our local targets reflect our determination to improve all of our services so that we can continue to provide excellent services to people living, working and visiting Kent.

In 2008 we were awarded the top rating of four stars in the government's Comprehensive Performance Assessments for the fifth year running.

Find out about our performance, both past and present, using the links below.

Annual Plan
Our Annual Plan details our performance against both national and local targets in 2007-08 and our priorities and targets for improvements in 2008-09.

Comprehensive Performance Assessment
Every aspect of our performance has been independently inspected and measured by the Audit Commission - through a Comprehensive Performance Assessment (CPA). See how we compared to other local authorities.

Read a copy of the ' Annual Audit and Inspection Letter' issued by the Audit Commission. It provides an overall summary of the Audit Commission's assessment of the authority, drawing on audit, inspection and performance assessment work. The report summarises findings and conclusions from the statutory audit, which have previously been reported by our appointed auditors.

The 'Annual Audit and Inspection Letter' provides an overall summary of the Audit Commission's assessment of the council using performance indicators covering the financial year 2006/07 and the Direction of Travel which includes service improvements up to March 2008.

It does not take into account any findings from the recent Corporate Assessment (which has been published separately from and subsequently to the 'Annual Audit and Inspection Letter'). It does, however, draw on the other elements of the most recent Comprehensive Performance Assessment (CPA), the findings and conclusions from the audit of the council for 2006/07 and from any inspections undertaken since the last Annual Audit and Inspection Letter in March 2007.

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