Making it Happen plays a significant role in achieving the
objectives and aims of Kent Design for creating places, streets and
spaces that meet the needs of people.
It comprises:
- technical appendices that bring together and replace previous
advice about the design of housing and industrial estates, covering
new initiatives such as Home Zones, Sustainable Urban Drainage
systems, and expanding on the role of public transport and
conservation in new development
- customer service standards, which set out our objectives and
commitments to our customers
- checklists that we use in the submission and approval
process
- glossary and bibliography for further assistance.
Information provided in Making it
Happen must be read in conjunction with the advice in the
guide.
Reference documents
To support the information provided in Making it Happen we have
produced a series of reference documents
that provide greater detail on specialist subjects.
Updates and revisions
We regularly review our document in light of feedback and
comments received from our customers and also in line with new
policies and practices.
The updates and revisions we have made since the document was
first published on our website can be seen our
updates and revisions table (PDF, 30k). All deleted
documents are included in the superseded area of the website for
reference purposes only.
If you have a paper version or have printed off any extracts
from our website, you must ensure that it reflects the most current
and up to date advise found on our website.
Superseded documents
From time to time we shall amend and update information
contained in Making it Happen and/or replace reference documents as
required in order that the latest advice is contained on the
website.
All superseded documents, whether reference documents or part of
Making it Happen, will be added on the superseded documents page. Documents will be
superseded as and when legislation and information needs to be
changed.
Feedback
We would like our customers to complete and return a
customer feedback questionnaire (PDF, 481k) or you can
fill in an
online version. The information provided will help us improve
the advice and guidance in the future.
To contact a member of staff about Making it Happen or reference
documents please contact 08458 247 800 or email kent.highwayservices@kent.gov.uk.