Renting advice

Private tenants

You should inform your landlord if you are having difficulty keeping up to date with rent payments. You should then try to agree a plan for paying off rent and arrears. This can be done through an agreed debt management plan. Be careful not to agree to pay more than you can budget for and be aware of the fact that arrears that build up will have to be paid off.

Landlord repossession

If your landlord has difficulty keeping up their mortgage repayments it is possible that the mortgage lender can repossess the property. If you believe that this is possible you should first speak to your landlord. If your landlord confirms that this is possible you should seek legal advice.

Council tenants

If you are having difficulty keeping up to date with rent payments you should contact your district/borough council as soon as possible. They can advise you on the different options that are available.

Housing benefits

You may be entitled to housing benefits even if you do not receive any other benefits. Housing benefits may be available for:

  • anyone renting from a private landlord
  • anyone renting from a housing association
  • lodgers
  • sub-tenants
  • those living in a hostel

If the Housing Benefit you receive does not cover your rent you may be able to access the 'discretionary housing payment'. This can provide you with extra money to help cover these costs. Contact your local borough/district council for more information.

You may find it useful to talk to a debt agency to plan your finances and benefits available to you

Contact us

Kent County Council
County Hall
Maidstone
Kent ME14 1XQ

county.hall @kent.gov.uk

24 hour helpline: 08458 247 247

Textphone:
08458 247 905

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