How is support provided?

Housing related support can be provided in a number of ways, to suit you:

1) Accommodation-based services

Supported housing provides a stable environment and extra help for vulnerable people. Residents and support staff are based within the same building. It is support linked to the building where the service is delivered: this means the service user has to live at a certain address to receive the support.

Floating support logo2) Floating support

This is a free service providing housing-related support for short periods of time (from a few weeks up to 2 years).  You do not have to live in supported housing to get the help and you could be a tenant, a homeowner or in temporary housing. The term floating means that the service is temporary and will float away to someone else who is in need when you no longer need it.

3) Home Improvement Agencies and Handypersons services

These services provide advice support and practical assistance to vulnerable homeowners or private tenants
who need repairs, improvements or adaptations to their home. They can help with grant applications, energy advice and security equipment and other small DIY type jobs around the house.

4) Community alarms

A community alarm is a personal alarm system that provides a lifeline between vulnerable people and someone they can rely upon for emergency assistance. The alarm works by connecting you by your phone to a support centre.

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Contact us

Commissioned Services
Kent Drug and Alcohol Action Team (KDAAT)
and Supporting People
Kent County Council
Third floor
Invicta House
County Road
Maidstone
Kent ME14 1XX

Telephone 0300 333 5433

Text relay: 18001 0300 333 5533

supportingpeople team@kent.gov.uk