Buy with confidence
The Buy with Confidence scheme has been set up in the
South East to help consumers find reputable
All the businesses on the Buy with
Confidence website have been vetted and approved by
Trading Standards to make
sure that they operate in a legal, honest and fair way. You
can search by business type, name or area.
Alternatively call the consumer
helpline and ask for a list of Buy with Confidence traders
to be sent to you.
Recommend a trader
Have you used a Kent based trader you would recommend to
others? If so please complete our
recommendation form (PDF, 562k) so that we can contact the
business and invite them to apply for membership.
Tell us what you thought
If you have used a trader from the Buy with
Confidence scheme please complete our Buy
with Confidence service feedback form (PDF, 72k) to
let us know what you thought about the service they provided to
We also ask traders to hand out feedback forms to all their
customers who then return the forms to us. Since the introduction
of the scheme in Kent over 2,500 consumers who have used Buy with
Confidence traders have given their feedback in this
Join the scheme
If you are in business you can
register your interest to join the Buy with
The benefits of joining the scheme include recognition of
your business standards, a place on our Buy with Confidence website
with a link to your own website and access to a mediation service
to help with consumer disputes
The scheme is open to any business with premises in the area
covered by Kent County Council.
Please note that we are unable to accept applications from the
following and suggest you contact the association or awarding
bodies related to your field of expertise.
- Educational establishments
- Care homes/care providers
- Medicinal based businesses
- Complementary therapy providers