Make a new referral

The Central Duty Team is the main access point for people wanting to contact Social Services concerning themselves or others. If you are currently involved with Social Services, you can contact the person you are involved with directly, but if you want to make a new contact or new referral, you will need to contact the Central Duty Team.

How we can help
Sometimes people contact Social Services for assistance if; for instance;

  • Children need protection
  • Families are under stress
  • Children are seriously ill or disabled

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Contact us

Central Duty Team
Kroner House
Eurogate Business Park
Ashford
TN24 8XU

social.services@kent.
gov.uk

24 hour helpline: 0300 333 5433
Text relay: 18001 0300 333 5433
Fax: 01732 221 645