Making a complaint, compliment or comment about Childrens Social Services

Kent County Council Children's Social Services welcomes all comments, complaints and compliments.

You have the right to receive a good level of service. Hearing the views of the public helps us to improve our services. You can help us improve by making complaints, comments or compliments about the work we do.

You can make a complaint about our services whether you are a user of them or not. You will not be disadvantaged in any way by making a complaint or comment about our service.

We are only required to deal with complaints about events that happened within the last 12 months. Please contact the customer care team for further advice if your complaint is outside this timescale.

Contact us

Customer Care
Eurogate Business Park
Kroner House
Ashford
TN24 8XU

cscomplaints
@kent.gov.uk

01233 652165