Getting in touch with Children's Social Services

There are several ways for you to contact us:

Call our contact service

You can call Contact Kent on 08458 247100.

Out of Hours Service

Not every crisis occurs during office hours - Kent and Medway Social Services provide an out of hours service for these times. The Out of Hours Service can offer advice, support and help to ensure that vulnerable people are not left at risk.

Telephone 0845 762 6777 (calls are charged at local rate from wherever you are calling).
Minicom: 08458 247 905

Contact us

Kent Contact and Assessment Service
(KCAS)
Kroner House
Eurogate Business Park
Ashford
TN24 8XU

contact.assessment.
service@kent.gov.uk

24 hour helpline: 08458 247 100
Textphone: 08458 247 905
Fax: 01732 221 709