Kent Trading Standards

We aim to make Kent a better place to live and do business.

We enforce legislation to protect consumers and make sure that businesses can compete fairly.

Advice for businesses

We offer advice to help local businesses comply with the law and work to national guidelines.

When you buy goods or services the law gives you certain rights that protect you.

Find out what your consumer rights are and what to do if there's a problem.

If you have encountered a rogue trader you can report it online.

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News and alerts

Loan shark survey - 20 May 2013
The National Illegal Money Lending Team is running an online survey to understand public awareness of loan sharks. Complete the survey for the chance to win a £20 voucher.

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Local information

Kent Trading Standards
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XQ

Consumer advice 08454 04 05 06

24 hour helpline: 0300 333 5540
Text Relay: 18001 0300 333 5540