Kent Trading Standards

We aim to make Kent a better place to live and do business.

We enforce legislation to protect consumers and make sure that businesses can compete fairly.

Advice for businesses

We offer advice to help local businesses comply with the law and work to national guidelines.

When you buy goods or services the law gives you certain rights that protect you.

Find out what your consumer rights are and what to do if there's a problem.

If you have encountered a rogue trader you can report it online.

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News and alerts

Puppy scam - 22 May 2012
Scammers advertise a pedigree puppy for sale online at a much lower price than the puppy is worth. Once you pay the fee you will not get a puppy or your money back.

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Local information

Kent Trading Standards
Kent County Council
Invicta House
County Hall
Maidstone
Kent ME14 1XQ

Consumer advice 08454 04 05 06