Report a scam
You can report a scam, or a problem with a trader or product, to Trading Standards by contacting the national Citizens Advice consumer service.
Scam - it's a crime
Criminals are tricking millions of people into parting with billions of pounds every year.
These criminals are devious and will try to scam you into handing over money or personal details, like bank account information. They may even claim to be someone official like a Police Officer, a Trading Standards Officer or from HM Revenue and Customs.
You can be scammed by post, phone, email, text message, on fake websites, by adverts, by someone coming to your home or stopping you in the street.
Find out about the different types of scams and how to deal with them.
Stop the criminals by:
- protecting yourself - don't be a victim (PDF, 1.0 MB)
- recognising, advising and getting support for a scam victim (PDF, 1.3 MB). Anybody can be scammed, but the elderly and vulnerable are more at risk. Look out for neighbours, friends and relatives. If you think you or they are a victim of a scam, you can report your concerns online.
- signing up to become a Friend Against Scams - complete a free 20 minutes online learning course. Friends Against Scams is a national initiative that aims to protect and prevent people from becoming victims of scams by empowering communities to take a stand against scams.