Start supervising!

Introduction

If you’re looking to bridge the gap between administration and supervision, this new one-day course is the perfect first step to gain an awareness and confidence in people management.

Objectives

• Obtain an understanding of the requirements of the transition into a supervisory role
• Understand the rewards of taking personal accountability and responsibility more willingly
• To gain an awareness of motivational and morale building techniques
• To increase your communication and feedback skills
• To gain an understanding of preferred behavioural styles
• Development of your own personal development action plan

Course content

• Issues and expectations
• Mindset for success
• Language of influence
• Morale and motivation
• Setting tasks and the utilisation of feedback techniques
• Next steps

Duration: 1 day
Cost: £160 per delegate

For further information or booking details please contact:

Nick Smead: nick.smead@kent.gov.uk
Ed Lacey: edward.lacey@kent.gov.uk
Tel: 01622 694532

For information on the full range of Learning and Development courses please contact:
admin@kentlearninganddevelopment.co.uk