Sales training
Selling through influence and persuasion
Introduction
Most smooth and slick sales strategies no longer work; the power
of choice lies firmly with the customer. To be effective in today's
competitive world, practicing the powers of influence and
persuasion is a real must if you are looking to maximise sales.
This workshop will explore the latest sales techniques, including
Neuro Linguistic Programming (NLP) and give you the skills to
access and use the customer’s own motivational drivers to convince
them to buy.
Objectives
After the workshop participants will:
- Take away a practical toolkit which can be applied to all areas
of sales
- Be able to apply theory to their own practice in the
workplace
- Understand which technique to apply to each category of
sale/potential buyer
- Understand the value of knowing what their customers need and
how best to serve them
- Be more confident in their sales roles and have greater
flexibility of behaviour when selling
- Be able to use persuasive and influencing language and
understand why it works
- Have a greater sensory acuity and be able to build even better
relationship with customers
- Increase sales and deliver a remarkable service
- Leave with a personal action plan in order to develop their
sales skill-set and enhance success
Course content
The workshop includes the following activities; Becoming a sales
wizard; why do people say ‘Yes’?; Influence quiz and what language
can I use to influence?
Duration: 1 Day
Cost: £150 per person
Course dates 2012 - 2013
New dates coming soon.
Please note we also offer this workshop on a bespoke or closed
basis.
For further information, please contact:
Wendy Harden: wendy.harden@kent.gov.uk
Tel: 01622 694532
For information on the full range of Learning and Development
courses please contact: admin@kentlearninganddevelopment.co.uk