CMI level 3 - quotes and testimonials

‘…*** now has a better understanding of a manager’s responsibility and demonstrates this by ensuring areas of his responsibility are managed better to assist meeting performance and corporate targets…’

Julie Smee, Customer Service Manager, Thanet District Council

‘This programme is thought provoking and stretching, and I believe the completion of this course has – and will – impact on my practice.’

Sandra Van Empel, Team Manager, Kent County Council

‘The course was much better than originally expected and although I had to work hard to complete the reports etc. I actually found it really useful as was able to understand the reasons why certain management tasks are carried out in such a way. I was also able to discuss management theories with my line manager and grand parent manager in greater detail and discuss management experiences which helped when writing my own reports.’

Honey-Leigh Topley, Project Officer, Kent County Council

‘As a result of the course I have put in steps to improve communication with my team. I also have the confidence and understanding of how to improve performance of individuals and deal with any performance issues.’

Hazel Skinner, Private Sector Housing Manager/EHO, Tonbridge & Malling Borough Council