Tell Us Once

When someone dies, you will need to report the death to many organisations and government departments.

In Kent and Bexley, the Tell Us Once service makes this process easier. You only need to provide the details to the Department for Work and Pensions once, and they will notify the organisations who need to know.

How does it work?

When you make your appointment to register a death the Tell Us Once service will be explained to you.

At registration, the registrar will add the details of the deceased to the Tell Us Once national database. Once the details have been added to the database, the full Tell Us Once process can be completed:

You can give the details to the Department for Work and Pensions online.

At registration, the registrar will give you a unique reference number to log in.

You can give the details to the Department for Work and Pensions by calling them on 0800 085 7308.

You can book an appointment to visit a registrar at one of our registration offices:

  • in Kent call us on 03000 41 51 51
  • in Bexley call us on 03000 41 52 52.

If you are registering a death at one of these offices it may be possible to have the Tell Us Once appointment straight after registration.

What information do I need to know?

Visit GOV.UK to find out what information you will need to know at the Tell Us Once interview.

Who does Tell Us Once tell about the death?

Tell Us Once can tell the following organisations and departments after you have registered a death. You will need to contact the person's financial organisations to close or change details of the accounts.

Tell Us Once will notify the applicable departments and organisations who will contact you directly if they need any more information.

For more information about the Tell Us Once service call us on 03000 41 51 51 for Kent and 03000 41 52 52 for Bexley.